• Decision Tree for Training Solutions
This article tracks the pros and cons of the three major solutions for training challenges.
Rebecca Morgan’s Insights & Information For Developing Your Star Staff
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Bestselling author, trusted adviser to executives, international consultant, seminar leader, speaker
Rebecca has been featured in/on:
Singapore’s Straits Times
Malaysia's Star newspaper
Brunei Times
Borneo Bulletin
retained her as their workplace effectiveness spokesperson.
Calming Upset Customers
Book $15 Grow Your Key Talent:Thought-Provoking Essays for Business Owners, Executives and Managers on Developing Star Staff
"I read ‘Grow Your Key Talent’ and found it very helpful and will be applying to two people we have just hired. The ‘8 Steps’ section was particularly useful for me." —Andrew Grossman, Creative Director, CartoonResource.com
eBook $10
Book $15
Life’s Lessons: Insights and Information for a Richer Life
eBook $10
Book $15Professional Selling: Practical Secrets for Successful Sales
Book $15Remarkable Customer Service … and Disservice: Case Studies and Discussions to Increase Your Customers’ Delight
eBook $10
Book $15Award-Winning Blogger
Managers Discussion Guide Program
Make your staff meetings come alive in 20-30 minutes per month, with no prep by you! The Managers Discussion Guide Program focuses on 12 customer service topics. "We are getting much better comments from our customer base and I attribute it to these sessions!"
—Barbara Laskin