by Rebecca Morgan, CSP, CMC on December 14, 2011
Shanghai Railway Dec. 2011
I just had an article published in Shanghai Railway. I’m excited, except I have no idea what it says as it’s in Chinese! There is a picture of me on the 2-page spread, which was the only way I could pick out my piece in the magazine.
It’s read by 9,000,000 people each month on board all Shanghai Railway trains.
So if you read Chinese, let me know what it says! (It’s an article on ways to be more productive, which is here in English if you’re interested.)
by Rebecca Morgan, CSP, CMC on December 12, 2011
I have entered a blogging contest to win $700 toward a global charity of my choice. If I win, the money will go to Widhya Asih Orphanage #4 through Together We Can Change the World and Give2Asia. Deadline is Friday, Dec. 16.
There is no cost to you other than about 4 minutes to do the following:
- Go to this page, http://bit.ly/rG9JKF as it walks you through the brief process. I’ve tried to make it as quick and easy as I can, but the contest host site requires people to register (for free).
- Comment and “like” the article (the article with the most points will win, and there are points for both comments and “likes”)
- Send to your contacts this info to help support our efforts to win this prize for the girls. Here’s a sample to tweet, Facebook, LinkedIn or email. Change it as you like.
Need your help by 12/16 to win funds for Bali girls’ orpahange. Takes 4 minutes; no $ from you. http://bit.ly/rG9JKF for how to help NOW!
by Rebecca Morgan, CSP, CMC on December 6, 2011
No one likes to be stereotyped, yet nearly all of us do it.
When you think of a typical fast-food worker, do you think of someone enthusiastic, outgoing and friendly? If you worked in “quick service” (as the industry refers to itself) or have a loved one who did/does, you may have a different view of the typical behavior associated with these workers. And as more older people work in this business, there are pockets of exemplary behavior.
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by Rebecca Morgan, CSP, CMC on October 29, 2011
Every so often I scratch my head at a large business’ practices. Today I did so about Wells Fargo’s credit card activation process.
I dutifully called the activation number on the new credit card. After entering the 16-digit number, the recorded voice said they couldn’t complete the process nor could I be connected to an agent. I was told to try again later.
Thirty minutes later, I did. Same recording.
Another hour, same thing.
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by Rebecca Morgan, CSP, CMC on October 26, 2011
It’s no secret that change affects every industry, some more than others. You can protest that change, or you can look at the opportunities within it.
Recently, I was involved in a conference for travel executives, including hoteliers, destination management companies, and their clients. One panel addressed cutting edge technologies and how it is beginning to affect the industry. An example was how customers could check in to their hotel via their smart phone on the way to the hotel and get a bar code that would give them entry to their room. There would be no (or much reduced) need for front desk staff.
During Q&A, a young woman’s hand shot up — she protested this technology. She said it would eliminate jobs for young people who enter the industry through the front-desk. She asked the panelists not to support this technology.
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retained her as their workplace effectiveness spokesperson.
