Posts tagged as:

customer service

Do you have this affliction?

by Rebecca Morgan, CSP, CMC on July 5, 2011

by Rebecca Morgan, CSP, CMC on May 18, 2011

by Rebecca Morgan, CSP, CMC on May 8, 2011

by Rebecca Morgan, CSP, CMC on March 28, 2011

by Rebecca Morgan, CSP, CMC on March 21, 2011

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Calming Upset Customers

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Grow Your Key Talent:Thought-Provoking Essays for Business Owners, Executives and Managers on Developing Star Staff

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Life’s Lessons: Insights and Information for a Richer Life

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Professional Selling: Practical Secrets for Successful Sales

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Remarkable Customer Service … and Disservice: Case Studies and Discussions to Increase Your Customers’ Delight

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Managers Discussion Guide Program

Make your staff meetings come alive in 20-30 minutes per month, with no prep by you! The Managers Discussion Guide Program focuses on 12 customer service topics.
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