Posts tagged as:

customer service

The Federal Government and Customer Service — Oxymoron?

by Rebecca Morgan, CSP, CMC on March 21, 2011

Do you finesse — or just frustrate?

by Rebecca Morgan, CSP, CMC on March 15, 2011

Article on customer complaints

by Rebecca Morgan, CSP, CMC on February 22, 2011

Presentation tip: Channeling Jerry Lewis

by Rebecca Morgan, CSP, CMC on February 18, 2011

Addressing an influx of complaints

by Rebecca Morgan, CSP, CMC on January 26, 2011